Branch Leader I, II or III Embry Hills Saturday Required

Truist Bank • Chamblee, GA

2d • Onsite

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch. This includes driving branch performance through leadership, coaching, management, and business development; developing small-business expertise; and ensuring compliance with internal controls, operational procedures, and risk-management policies. The role manages branch human capital, including interviewing, selection, hiring, performance reviews, disciplinary actions, and workforce scheduling. The Branch Leader may be cross-trained to assist with teller transactions as needed.

The role promotes Truist’s Purpose, Mission, Values, and culture while developing branch business and revenue, particularly through small-business and new-client strategies. It leads and coaches teammates, builds community and business relationships, and partners with Integrated Relationship Management (IRM) and Operations colleagues to support clients, team performance, and compliance.

Requirements

• Bachelor’s degree or equivalent education and related training or experience.
• At least two years of financial-services and consumer/small-business expertise, or equivalent experience and/or performance.
• At least one year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in the role, including new or transferred registration and the applicable NMLS background check.
• Ability to inspire, lead, and coach others.
• English language fluency.

Nice To Haves

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of an internal leadership development program.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch business development and strong team and individual performance through personal productivity and Truist strategies, including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
• Grow branch revenue through small-business development and new-client strategies, including face-to-face appointments, outbound calls, and prospecting; also develop Mass Affluent business through appointments and outbound calls.
• Participate, as reviewed and approved in the market, in civic, government, professional, business, community, association, and group activities to prospect for business and build the Truist brand.
• Lead, grow, coach, and motivate teammates through branch engagement routines to support clients’ financial success and empower the team.
• Partner with Integrated Relationship Management and Operations colleagues, including the area operations officer, to ensure compliance with procedures, internal controls, risk-management policies, the Truist Code of Ethics, and required team training.
• Collaborate with IRM and key business partners to promote a One Team culture and business partnerships within the branch.
• Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
• Assist with teller transactions as needed after cross-training.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Depending on position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager