Branch Leader I, II or III Embry Hills Saturday Required

Truist • Chamblee, GA

3d

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch. The role drives branch performance through leading, coaching, managing, and business development, with a focus on small business expertise and development. The Branch Leader ensures compliance with internal controls, operational procedures, risk management policies, and the Truist Code of Ethics. The role also manages branch human capital, including interviewing, hiring, scheduling, performance reviews, development, and disciplinary actions. The Branch Leader may be cross-trained to assist with teller transactions as needed.

The Branch Leader promotes Truist’s Purpose, Mission, Values, and culture; drives branch revenue and client growth; builds community relationships and the Truist brand; and partners with Integrated Relationship Management and Operations colleagues. The position requires Saturday work and is listed as a first-shift role.

Requirements

• Bachelor’s degree, or equivalent education and related training or experience.
• Two years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
• One year of previous branch leadership or management experience.
• Strong interpersonal, sales relationship, and prioritization skills.
• Strong written and verbal communication skills.
• Must be compliant with the SAFE Mortgage Licensing Act within 30 days of employment, including new or transferred registration and applicable NMLS background check.
• Ability to inspire, lead, and coach others.
• English fluency is required.

Nice To Haves

• Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
• Graduate of internal leadership development programs.

Responsibilities

• Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
• Drive branch business development and team and individual performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
• Drive branch revenue through small business development and new-client strategies, including face-to-face appointments, outbound calls, and prospecting.
• Participate, with market review and approval, in civic, government, professional, business, community affairs, associations, and groups to develop business and build the Truist brand.
• Lead, grow, coach, and motivate teammates while executing branch engagement routines and supporting clients’ financial success and team empowerment.
• Partner with Integrated Relationship Management and Operations colleagues, including the area operations officer, to ensure compliance, internal controls, risk management, ethics, and completion of required team training.
• Collaborate with line-of-business partners to promote a One Team culture and business partnerships within the branch.
• Manage human capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual reviews and ratings, performance counseling, and disciplinary actions.
• May be cross-trained to assist with teller transactions as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days during the first year, prorated
• Paid holidays
• Depending on position and division, may be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager