III (Saturday Required) - Southeastern PA Area

Truist Bank•Philadelphia, PA

10h•Onsite

About The Position

The Branch Leader manages all aspects of an assigned branch, driving branch performance through leadership, coaching, business development, and management. The role emphasizes small-business expertise and development in support of Truist’s purpose of inspiring and building better lives and communities, while ensuring compliance with internal controls, operating procedures, and risk-management policies. The position also manages branch human capital, including hiring, scheduling, performance reviews, and disciplinary actions, and may be cross-trained to assist with teller transactions as needed. The Branch Leader builds the branch’s public image and business through community involvement, client and prospect appointments, outbound calling, and partnerships with Small Business, Mass Affluent, Integrated Relationship Management, Operations, and other lines of business. The role leads and motivates the branch team, develops teammates, and ensures required training and compliance standards are met.

Requirements

Bachelor’s degree, or equivalent education and related training or experience.
Two years of financial services and consumer/small-business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal communication skills.
Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in the role, including new or transferred registration and an applicable NMLS background check.
Ability to inspire, lead, and coach others.
English language fluency is required.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of Truist internal leadership development programs.

Responsibilities

Promote a positive public image in the community and reinforce Truist’s Purpose, Mission, Values, and culture within the team.
Drive branch business development and individual and team performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through Small Business development and new-client strategies, including face-to-face appointments, outbound calling, and prospecting; support Mass Affluent growth through appointments and outbound calling.
Participate, as approved in the market, in civic, government, professional, business, community affairs, associations, and groups to develop business and build the Truist brand.
Lead branch engagement routines by growing, coaching, and motivating teammates in support of clients’ financial success and team empowerment.
Partner with Integrated Relationship Management and Operations partners, including the area operations officer, to ensure compliance with procedures, internal controls, risk-management requirements, the Truist Code of Ethics, and required team training.
Collaborate with Integrated Relationship Management and key lines of business to promote a One Team culture and business partnerships within the branch.
Make human-capital decisions for the branch team, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, may be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan