Branch Leader I, II, III (Saturday Required) - Greater Philadelphia - New Egypt

Truist Bank•New Egypt, NJ

About The Position

The Branch Leader is responsible for managing all aspects of an assigned branch, including driving branch performance through leadership, coaching, management, and business development. The role emphasizes small business expertise and development in support of Truist’s purpose of inspiring and building better lives and communities. The Branch Leader ensures compliance with internal controls, operational procedures, and risk management policies, and manages branch human capital. The role may be cross-trained to assist with teller transactions as needed. The Branch Leader builds the branch’s community presence and business pipeline, leads teammates in delivering strong individual and team performance, and partners with Integrated Relationship Management (IRM), operations, and other business partners. The position also makes human-capital decisions, including hiring, scheduling, development, performance reviews, and disciplinary actions. The listed annual base salary is $51,430–$85,500, with additional incentive pay available. The role requires English fluency and is scheduled for first shift. Saturday is required.

Requirements

Bachelor’s degree, or equivalent education and related training or experience.
Two years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal communication skills.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in the role, including new or transfer of registration, and applicable NMLS background check.
Ability to inspire, lead, and coach others.
English language fluency.
Saturday availability is required.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of Internal Leadership Development Programs.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, and Values in the team.
Drive branch business development and team and individual performance, including through Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Develop branch revenue through small business and new-client strategies, including face-to-face client appointments, outbound calling, and prospecting; grow Mass Affluent business through appointments and outbound calling.
Participate, as reviewed and approved in the market, in civic, government, professional, business, and community affairs, associations, and groups to develop business and build the Truist brand.
Lead, grow, coach, and motivate teammates while executing branch engagement routines.
Partner with IRM and operations partners, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk management policies, the Truist Code of Ethics, and required team training.
Collaborate with IRM and key lines of business to promote a One Team culture and business partnerships within the branch.
Make human-capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
May be eligible for a defined benefit pension plan, restricted stock units, and/or a deferred compensation plan, depending on position and division