Branch Leader - Cameron

Truist•Cameron, WV

About The Position

The Branch Leader manages all aspects of an assigned branch, driving performance through leadership, coaching, business development, and management. The role emphasizes small business expertise and development in support of Truist’s purpose of inspiring and building better lives and communities. The Branch Leader ensures compliance with internal controls, operational procedures, and risk management policies, and manages branch human capital, including interviewing, hiring, performance reviews, disciplinary actions, and workforce scheduling. The role may be cross-trained to assist with teller transactions as needed. The Branch Leader promotes Truist’s purpose, mission, values, and culture; develops branch business and revenue through small business and new-client strategies; and builds relationships through client appointments, outbound calling, prospecting, and community involvement. The role leads, coaches, and motivates teammates, partners with Integrated Relationship Management and Operations teams, and oversees the completion of required training and adherence to bank procedures and the Truist Code of Ethics.

Requirements

Bachelor’s degree or equivalent education, related training, or experience.
Two years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal skills.
Must comply with the SAFE Mortgage Licensing Act within 30 days of employment in this role, including new or transfer registration and applicable NMLS background check.
Ability to inspire, lead, and coach others.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of Internal Leadership Development Programs.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, Values, and culture in the team.
Drive branch business development and strong team and individual performance, including Truist strategy areas such as Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through small business development and new-client strategies, including face-to-face client appointments, outbound calling, and prospecting; develop Mass Affluent business through appointments and outbound calling.
Participate, as reviewed and approved in the market, in civic, government, professional, business, community affairs, associations, and groups to develop business and build the Truist brand.
Lead, grow, coach, and motivate teammates through branch engagement routines to support clients’ financial success and team empowerment.
Partner with Integrated Relationship Management and Operations teams, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk management policies, the Truist Code of Ethics, and required team training.
Collaborate with Integrated Relationship Management and key lines of business to promote a One Team culture and business partnerships within the branch.
Make human capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
May assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, may be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan