Branch Leader - Cameron

Truist Bank•Cameron, WV

About The Position

The Branch Leader manages all aspects of the assigned branch, driving performance through leadership, coaching, team management, and business development. The role emphasizes small-business expertise and development in support of Truist’s purpose of inspiring and building better lives and communities. The Branch Leader ensures compliance with internal controls, operational procedures, risk-management policies, and the Truist Code of Ethics, and may be cross-trained to assist with teller transactions as needed. The position is responsible for building a positive community presence and leading branch engagement routines that support client financial success and team empowerment. It develops branch revenue and client relationships through small-business and new-client strategies, appointments, outbound calls, prospecting, and community involvement. The Branch Leader partners with Integrated Relationship Management (IRM), Operations, and other business partners, and makes human-capital decisions for the branch team, including hiring, scheduling, development, performance reviews, counseling, and disciplinary actions.

Requirements

Bachelor’s degree or equivalent education, related training, or experience.
Two years of financial-services and consumer/small-business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales-relationship, and prioritization skills.
Strong written and verbal communication skills.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer registration and applicable NMLS background check.
Ability to inspire, lead, and coach others.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of internal leadership development programs.

Responsibilities

Promote a positive public image in the community and reinforce Truist’s Purpose, Mission, Values, and culture within the team.
Drive branch business development and individual and team performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management (IRM) partnerships.
Grow branch revenue through small-business development and new-client strategies, including client appointments, outbound calling, and prospecting; grow Mass Affluent business through appointments and outbound calling.
Participate, as reviewed and approved in the market, in civic, government, professional, business, community-affairs, association, and group activities to prospect, develop new business, and build the Truist brand.
Lead, grow, coach, and motivate teammates through branch engagement routines to support clients’ financial success and team empowerment.
Partner with IRM and Operations, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk-management policies, the Truist Code of Ethics, and required team training.
Collaborate with IRM and key line-of-business partners to promote a One Team culture and business partnerships within the branch.
Make human-capital decisions for the branch team, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, defined benefit pension plan, restricted stock units, and/or deferred compensation plan