Branch Leader- Warsaw

Truist Bank•Warsaw, KY

About The Position

The Branch Leader manages all aspects of an assigned branch, including branch performance, business development, team leadership, and compliance with internal controls, operational procedures, and risk management policies. The role focuses on developing small-business expertise and supporting Truist’s purpose of inspiring and building better lives and communities. The leader manages branch human capital, including interviewing, hiring, scheduling, performance reviews, development, and disciplinary actions, and may be cross-trained to assist with teller transactions as needed. The Branch Leader promotes Truist’s public image and culture, drives individual and team performance across the bank’s strategic priorities, and grows branch revenue through small-business development, new-client strategies, appointments, outbound calling, and prospecting. The role also builds community relationships and collaborates with Integrated Relationship Management and Operations partners to deliver an effective One Team experience and maintain compliance. English fluency is required. The position is regular and listed as a first-shift role.

Requirements

Bachelor’s degree, or equivalent education and related training or experience.
Two years of financial services and consumer or small-business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal communication skills.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in the role, including new or transfer registration and applicable NMLS background check.
Ability to inspire, lead, and coach others.
English language fluency.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of an internal leadership development program.

Responsibilities

Promote a positive public image in the community and reinforce Truist’s Purpose, Mission, Values, and culture within the team.
Drive branch business development and strong team and individual performance in areas including Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through small-business development and new-client strategies, including client appointments, outbound calling, and prospecting; develop Mass Affluent relationships through appointments and outbound calling.
Participate, as approved in the market, in civic, government, professional, business, community, association, and group activities to prospect for business and build the Truist brand.
Lead, grow, coach, and motivate teammates to execute branch engagement routines and support clients’ financial success and team empowerment.
Partner with Integrated Relationship Management and Operations colleagues to ensure compliance with bank procedures, internal controls, risk management policies, the Truist Code of Ethics, and required team training.
Collaborate with Integrated Relationship Management and key line-of-business partners to promote One Team culture and business partnerships.
Make human-capital decisions for the branch team, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
May be cross-trained to assist with teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation in the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, may be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan