Branch Leader- Calhoun

Truist Bank•Calhoun, KY

About The Position

The Branch Leader manages all aspects of an assigned branch, driving branch performance through leadership, coaching, business development, and management. The role emphasizes small business expertise and development in support of Truist’s purpose of inspiring and building better lives and communities. The Branch Leader ensures compliance with internal controls, operational procedures, risk management policies, and the Truist Code of Ethics. The role also manages human capital, including interviewing, hiring, scheduling, development, performance reviews, and disciplinary actions. The leader may be cross-trained to assist with teller transactions as needed. The Branch Leader promotes Truist’s Purpose, Mission, Values, and culture, builds the branch’s public image in the community, and develops new client relationships and revenue through small business and other client strategies. The role leads branch engagement routines and partners with Integrated Relationship Management, Operations, and other business partners to support client success, team empowerment, and strong branch performance.

Requirements

Bachelor’s degree or equivalent education, related training, or experience.
Two years of financial services and consumer/small business expertise, or equivalent experience and/or performance.
One year of previous branch leadership or management experience.
Strong interpersonal, sales relationship, and prioritization skills.
Strong written and verbal skills.
Must be SAFE Mortgage Licensing Act compliant within 30 days of employment in this role, including new or transfer of registration, and applicable NMLS background check.
Ability to inspire, lead, and coach others.

Nice To Haves

Bachelor’s degree with a concentration in Business, Accounting, Finance, or Banking.
Graduate of internal leadership development programs.

Responsibilities

Promote a positive public image in the community and instill Truist’s Purpose, Mission, Values, and culture in the team.
Drive branch business development and strong team and individual performance, including strategies related to Small Business, Mass Affluent, Community Heroes, and Integrated Relationship Management partnerships.
Grow branch revenue through small business development and new client strategies, including client appointments, outbound calling, and prospecting; grow Mass Affluent relationships through appointments and outbound calling.
Participate, as approved in the market, in civic, government, professional, business, community affairs, associations, and groups to prospect for business and build the Truist brand.
Lead, grow, coach, and motivate teammates through branch engagement routines to support clients’ financial success and team empowerment.
Partner with Integrated Relationship Management and Operations partners, including the area operations officer, to ensure compliance with bank procedures, internal controls, risk management, the Truist Code of Ethics, and required team training.
Collaborate with Integrated Relationship Management and key lines of business to promote a One Team culture and business partnerships within the branch.
Make human capital decisions, including interviewing, selection, hiring, workforce scheduling, development planning, annual performance reviews and ratings, performance counseling, and disciplinary actions.
Assist with teller transactions as needed after cross-training.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan