Branch Intern

Border States • Charlotte, NC

9d

About The Position

The Branch Intern develops an understanding of the assigned location, department, and Border States’ overall business through day-to-day work and challenging, real-world projects aligned with their career path. Projects may involve process improvement, project management, data support, reporting, documentation, warehousing, sales, and operations. The intern learns how their work supports the company’s mission, culture, service philosophy, and organizational goals.

The intern works with warehouse operations on activities such as receiving, shipping, and stock put-away; collaborates with branch and regional departments; shadows Customer Service Representatives and Branch Operations; and shadows and assists Delivery Drivers with product deliveries and customer interactions at job sites. The role also involves building relationships with employee-owners and leaders through meetings, events, and one-on-ones.

Requirements

• Be a current student or a new graduate (within the last year) in a 2- or 4-year degree program.
• Have excellent interpersonal, written and verbal communication, reading, and customer service skills.
• Be able to plan and organize effectively.
• Demonstrate customer service skills, including being competent, accurate, responsive, and engaged.

Nice To Haves

• Strong knowledge of business office procedures, office equipment operation, data entry/keyboarding skills, and communication systems.
• Strong knowledge of Windows PCs and Microsoft Office, including Excel, Word, Access, and PowerPoint.

Responsibilities

• Work on day-to-day departmental projects, including process improvement, project management, data support, reporting, documentation, and other assigned responsibilities.
• Build relationships with employee-owners and leaders through meetings, events, and one-on-ones.
• Focus on real-world projects within the department.
• Collaborate with departments throughout the company.
• Assist warehouse operations with receiving, shipping, stock put-away, and other operational activities.
• Collaborate with warehouse, quotations, branch operations, purchasing, inventory, and finance teams across the company and region.
• Shadow Customer Service Representatives and Branch Operations to gain insight into branch activities.
• Shadow and assist Delivery Drivers with product deliveries to and from accounts and interact with customers at job sites.
• Perform other duties as assigned by a supervisor or designate.

Benefits

• Health, dental, and vision benefits
• Accident, critical illness, and hospital indemnity coverage
• Flexible spending account (FSA) and health savings account (HSA)
• Employee Stock Ownership Plan (ESOP)
• Disability benefits
• 401(k) retirement plan
• Life insurance
• Employee Assistance Program
• Paid holidays
• Paid volunteer time
• Personal leave time
• Bonuses upon achievement of branch and company goals

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed