Branch Intern

Border States • Charlotte, NC

4d • Onsite

About The Position

The Branch Intern develops an understanding of their assigned location, department, and Border States’ overall business through challenging, career-related projects and day-to-day departmental work. Projects may involve process improvement, project management, data support, reporting, documentation, warehousing, sales, and operations. The intern learns how their work supports the company’s mission, culture, service philosophy, and goals, and builds relationships with employee-owners and leaders through meetings, events, and one-on-one conversations. The role collaborates across departments and regions and includes exposure to warehouse, customer service, branch operations, delivery, and customer interactions. The position is located in Charlotte, North Carolina.

Requirements

• Be a current student or a new graduate (within the last year) in a two- or four-year degree program.
• Excellent interpersonal, written and verbal communication, reading, and customer service skills.
• Ability to plan and organize effectively.
• Customer service skills that demonstrate competence, accuracy, responsiveness, and engagement.

Nice To Haves

• Knowledge of business office procedures, office equipment operation, data entry/keyboarding, and communication systems.
• Strong knowledge of Windows PCs and Microsoft Office, including Excel, Word, Access, and PowerPoint.

Responsibilities

• Work on day-to-day departmental projects, including process improvement, project management, data support, reporting, and documentation.
• Build relationships with employee-owners and leaders through meetings, events, and one-on-one conversations.
• Focus on real-world projects within the assigned department.
• Collaborate with departments across the company and region, including warehouse, quotations, branch operations, purchasing, inventory, and finance.
• Assist with warehouse receiving, shipping, stock put-away, and other operational activities.
• Shadow Customer Service Representatives and Branch Operations to learn the different aspects of branch work.
• Shadow and assist Delivery Drivers with product deliveries to and from accounts and interact with customers at job sites.
• Perform other duties as assigned by a supervisor or designate.

Benefits

• Health, dental, and vision benefits.
• Accident, critical illness, and hospital indemnity coverage.
• Flexible spending account (FSA) and health savings account (HSA).
• Employee Stock Ownership Plan (ESOP).
• Disability benefits.
• 401(k) retirement plan.
• Life insurance.
• Employee Assistance Program.
• Paid holidays.
• Paid volunteer time.
• Personal leave time.
• Bonuses upon achievement of branch and company goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed