Branch Intern
About The Position
The Branch Intern develops an understanding of the assigned location, department, and Border States’ overall business through challenging, real-world projects related to their career path. Projects may involve process improvement, project management, data support, reporting, documentation, warehousing, sales, and operations. The intern works on day-to-day departmental projects, builds relationships with employee-owners and leaders, and collaborates with teams throughout the company and region. The position provides exposure to branch operations through warehouse activities, shadowing customer service representatives and branch operations staff, and assisting delivery drivers with product deliveries and customer interactions at job sites. Interns are expected to connect their work to the company’s mission, culture, service philosophy, and organizational goals.
Requirements
- Be a current student or a new graduate (within the last year) in a two- or four-year degree program.
- Excellent interpersonal, written and verbal communication, reading, and customer service skills.
- Ability to plan and organize effectively.
- Customer service approach that is competent, accurate, responsive, and engaged.
Nice To Haves
- Knowledge of business office procedures, office equipment operation, data entry/keyboarding skills, and communication systems.
- Strong knowledge of Windows PCs and Microsoft Office, including Excel, Word, Access, and PowerPoint.
Responsibilities
- Work on day-to-day departmental projects, including process improvement, project management, data support, reporting, and documentation.
- Build relationships through meetings, events, and one-on-one interactions with employee-owners and leaders.
- Focus on real-world projects within the assigned department.
- Collaborate with departments across the company and region, including warehouse, quotations, branch operations, purchasing, inventory, and finance.
- Assist warehouse operations with receiving, shipping, stock put-away, and other operational activities.
- Shadow Customer Service Representatives and Branch Operations to learn about the different aspects of the branch.
- Shadow and assist Delivery Drivers with product deliveries to and from accounts and interact with customers at job sites.
- Perform other duties as assigned by a supervisor or designate.
Benefits
- Health, dental, and vision benefits
- Accident, critical illness, and hospital indemnity coverage
- Flexible spending account (FSA) and health savings account (HSA)
- Employee Stock Ownership Plan (ESOP)
- Disability benefits
- 401(k) retirement plan
- Life insurance
- Employee Assistance Program
- Paid holidays
- Paid volunteer time
- Personal leave time
- Bonuses upon achievement of branch and company goals
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
