Branch Intern

Border States•Eau Claire, WI

9d•Onsite

About The Position

The Branch Intern develops an understanding of their assigned location, department, and Border States’ overall business through challenging, career-related real-world projects. The intern works on day-to-day departmental activities, which may include process improvement, project management, data support, reporting, documentation, warehousing, sales, and operations. The role provides exposure to the company’s mission, culture, service philosophy, and organizational goals. The intern supports branch and warehouse activities, collaborates with teams across the company and region, shadows Customer Service Representatives and Branch Operations, and may assist Delivery Drivers with product deliveries and customer interactions at job sites. The position is located in Eau Claire, Wisconsin. The posting is open until filled and may close before or after the stated deadline while the posting remains active. Individual compensation is determined by job-related skills and qualifications, education, relevant experience, work location, internal equity, and position responsibilities; no pay range is specified.

Requirements

Be a current student or a new graduate (within the last year) in a two- or four-year degree program.
Have excellent interpersonal, written and verbal communication, reading, and customer service skills.
Be able to effectively plan and organize.
Demonstrate customer service that is competent, accurate, responsive, and engaged.

Nice To Haves

Strong knowledge of business office procedures, office equipment operation, data entry/keyboarding skills, and communication systems.
Strong knowledge of Windows PCs and Microsoft Office applications, including Excel, Word, Access, and PowerPoint.

Responsibilities

Work on day-to-day departmental projects, including process improvement, project management, data support, reporting, documentation, and other assigned responsibilities.
Build relationships with employee-owners and leaders through meetings, events, and one-on-one conversations.
Focus on real-world projects within the assigned department.
Collaborate with departments throughout the company and region, including warehouse, quotations, branch operations, purchasing, inventory, and finance.
Assist warehouse operations with receiving, shipping, stock put-away, and other operational activities.
Shadow Customer Service Representatives and Branch Operations to learn about the branch.
Shadow and assist Delivery Drivers with product deliveries to and from accounts and interact with customers at job sites.
Perform other duties as assigned by a supervisor or designate.