Branch Intern
About The Position
The Branch Intern develops an understanding of the assigned location, department, and overall business through day-to-day work and challenging, real-world projects related to their career path. Projects may involve process improvement, project management, data support, reporting, documentation, warehousing, sales, and operations. The intern is expected to connect their work to the company’s mission, culture, service philosophy, and organizational goals. The position includes exposure to branch operations and collaboration with teams across the company and region. The intern assists with warehouse activities, shadows customer service and branch operations staff, and accompanies delivery drivers to gain experience with customer interactions and product delivery. Border States is a 100% employee-owned electrical supply distributor with approximately 130 locations in 31 states.
Requirements
- Be a current student or a new graduate (within the last year) in a two- or four-year degree program.
- Demonstrate excellent interpersonal, written and verbal communication, reading, and customer service skills.
- Be able to plan and organize effectively.
- Provide competent, accurate, responsive, and engaged customer service.
Nice To Haves
- Strong knowledge of business office procedures, office equipment operation, data entry/keyboarding, and communication systems.
- Strong knowledge of Windows PCs and Microsoft Office, including Excel, Word, Access, and PowerPoint.
Responsibilities
- Work on day-to-day departmental projects, including process improvement, project management, data support, reporting, documentation, and other assigned responsibilities.
- Focus on real-world projects within the department.
- Build relationships with employee-owners and leaders through meetings, events, and one-on-one conversations.
- Collaborate with departments throughout the company and region, including warehouse, quotations, branch operations, purchasing, inventory, and finance.
- Assist warehouse operations with receiving, shipping, stock put-away, and other operational activities.
- Shadow Customer Service Representatives and Branch Operations to gain insight into branch operations.
- Shadow and assist Delivery Drivers with deliveries to and from accounts and interact with customers at job sites.
- Perform other duties as assigned by a supervisor or designee.
Benefits
- Health, dental, and vision benefits
- Accident, critical illness, and hospital indemnity coverage
- FSA and HSA
- Employee Stock Ownership Plan (ESOP)
- Disability benefits
- 401(k) retirement plan
- Life insurance
- Employee Assistance Program
- Paid holidays
- Paid volunteer time
- Personal leave time
- Bonuses upon achievement of branch and company goals
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
