Bank Teller

Shore United Bank • Rehoboth Beach, DE

13d • $18 - $23 • Onsite

About The Position

Shore United Bank is hiring a Branch Banking Specialist (Bank Teller) for its Rehoboth Beach branch. This front-line role provides customer service and handles everyday banking transactions while building relationships with customers, understanding their financial goals, answering questions, and recommending suitable products and services. The position is full-time and non-exempt, with work Monday through Friday and rotating Saturdays. The branch is closed Sundays and federal holidays.

The role operates in a branch office and uses standard office equipment, cash and coin counters, and, in some cases, a teller cash recycler. It involves frequent customer and team interaction, routine office tasks, computer-screen viewing and review of detailed information, and work in a fast-paced environment. The role requires standing, walking, moving around the branch, manual dexterity, bending and stooping, and lifting or carrying materials, including bulk coin or currency weighing up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The hourly pay range is $18.00 to $23.00. Actual compensation may vary based on relevant experience and other factors and is finalized at the time of offer. Offers are contingent on successful pre-employment screening, including background and credit checks and employment-history verification.

Requirements

• High school diploma or GED equivalent.
• At least 1 year of experience successfully providing excellent customer service in a fast-paced environment.
• Ability to manage multiple priorities daily.
• Ability to maintain confidentiality of customer information.
• Ability to work in a team environment.
• Ability to stand, walk, and move throughout the branch for extended periods; perform routine office tasks; communicate and interact effectively; and manage multiple tasks in a fast-paced environment.
• Manual dexterity and ability to lift files, open filing cabinets, bend, stoop, and lift or carry materials, including up to 50 pounds of bulk coin or currency.
• Successful completion of pre-employment screening, including a background check, credit check, employment-history verification, and any other required screenings.

Nice To Haves

• Proficient computer skills, specifically Microsoft Office Suite and Outlook.

Responsibilities

• Handle customer transactions, including deposits, withdrawals, transfers, loan payments, and night deposits; settle and maintain the ATM; and balance the cash drawer.
• Provide superior customer service in person and over the phone, using conversations to identify customer needs.
• Promote bank products and services through customer conversations to help customers meet their financial needs.
• Work with bank partners to refer clients to Merchant, Wye Financial, Commercial Relationship Managers, and Branch Lenders.
• Help customers manage and optimize their bank accounts and other products.
• Maintain the highest level of confidentiality with information obtained.
• Contribute as a team member to allocating and coordinating workflow.
• Contribute to the fulfillment of branch and company objectives and goals.
• Represent the bank in a way that maintains and expands positive relations with customers, potential customers, and coworkers.
• Complete required regulatory and compliance training, such as BSA, CRA, and ECOA, by deadlines, and support policies and practices promoting risk management, safety, and regulatory adherence.
• Demonstrate the company’s core values and principles through behavior, actions, and decisions.

Benefits

• Comprehensive benefits package for full-time, permanent employees, including health, dental, vision, company-paid life insurance, mental health well-being, and company-paid short- and long-term disability.
• Paid parental leave.
• 401(k) savings plan with up to a 4% company match.
• Employee Stock Purchase Plan.
• Education assistance.
• Employee banking services and loan discount program.
• Career development program.
• Employee Assistance Program and wellness initiatives.
• Opportunity for growth and advancement.
• Paid training and continuous training sessions throughout the year.
• Generous paid time off and paid sick time.
• Community involvement opportunities.
• Collaborative and friendly team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED