Branch Banking Specialist

Texas Gulf Bank • Houston, TX

9d • $19 - $24 • Onsite

About The Position

The Branch Banking Specialist provides exceptional customer service while supporting the daily operations of the branch. The role combines teller transactions and new account responsibilities, helping customers with everyday banking needs and identifying opportunities to strengthen customer relationships. Primary duties include opening personal and commercial accounts, including CDs and IRAs, and accurately handling cash and financial transactions. All activities must follow bank policies, procedures, and regulatory requirements.

The position is currently based at the City Centre location and may be transferred to another Houston-area location as the Bank’s needs evolve. The role requires working in a professional branch environment, interacting with customers throughout the workday, and working scheduled branch hours with coverage as business needs require.

Requirements

• High school diploma or equivalent required.
• Strong customer service and interpersonal skills.
• Professional and positive attitude.
• Strong verbal and written communication skills.
• Attention to detail and commitment to accuracy.
• Ability to handle cash and financial transactions responsibly.
• Ability to learn and explain banking products and services.
• Strong knowledge of banking products and regulations.
• Strong organizational and time-management skills.
• Strong teamwork and collaboration skills.
• Sound judgment and problem-solving abilities.
• Ability to work in a professional branch environment and interact with customers throughout the workday.
• Ability to remain standing or seated for extended periods, depending on assigned responsibilities.
• Ability to perform routine computer and cash-handling functions.
• Ability to work scheduled branch hours and provide coverage as business needs require.
• Must be legally authorized to work in the United States; the Bank does not sponsor applicants for work visas.

Nice To Haves

• Previous customer service, cash-handling, retail, or banking experience preferred.

Responsibilities

• Provide exceptional customer service and support daily branch operations.
• Assist customers with everyday banking needs and identify opportunities to strengthen customer relationships.
• Open personal and commercial accounts, including CDs and IRAs.
• Handle cash accurately; process deposits, cash checks and withdrawals, process credit card cash advances, and issue cashier’s checks and money orders.
• Complete activities in accordance with bank policies, procedures, and regulatory requirements.
• Work scheduled branch hours and provide coverage as business needs require.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED