Branch Assistant - New Haven Branch

Allen County Public Library•New Haven, IN
•Onsite

About The Position

The Allen County Public Library is hiring a part-time Branch Assistant for its New Haven Branch in New Haven, Indiana. This onsite role supports patrons by connecting them with library materials, answers, technology, and a welcoming service experience. The position helps keep library services running smoothly, particularly during busy circulation and holds periods. It is scheduled for 28 hours per week, with starting pay of $14.05–$16.00 depending on experience.

Requirements

  • Friendly, people-first customer service and clear communication.
  • Comfort using computers, standard office equipment, and library software.
  • Ability to follow procedures carefully and protect patron confidentiality.
  • Team-minded, tactful, and professional conduct in a public setting.

Responsibilities

  • Check library items in and out.
  • Help customers place and pick up requested items.
  • Watch for returned materials that need follow-up.
  • Assist patrons with new or replacement library cards.
  • Support customers using everyday technology and library systems.

Benefits

  • Health insurance options
  • Flexible spending account
  • Voluntary insurance options
  • Three weeks of vacation accrual
  • One week of sick accrual
  • Employee assistance program
  • Employee discounts
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