Branch Assistant - New Haven Branch

Allen County Public Library•New Haven, IN
•$14 - $16•Onsite

About The Position

The Branch Assistant supports the Allen County Public Library’s New Haven Branch in New Haven, Indiana. This onsite, part-time role helps keep library service running smoothly by connecting patrons with materials, answers, and a welcoming experience, particularly during busy circulation and holds periods. The position is 28 hours per week, with a starting pay range of $14.05–$16.00 depending on experience. The library describes itself as a welcoming hub for learning and connection that empowers the community with knowledge, resources, and inclusive experiences, putting people first and creating a place where everyone belongs and thrives.

Requirements

  • Friendly, people-first customer service and clear communication.
  • Comfort using computers, standard office equipment, and library software.
  • Ability to follow procedures carefully and protect patron confidentiality.
  • Team-minded, tactful, and professional conduct in a public setting.

Responsibilities

  • Check items in and out.
  • Help customers place and pick up requested items.
  • Watch for returned materials that need follow-up.
  • Assist patrons with new or replacement library cards.
  • Support customers as they use everyday technology and library systems.

Benefits

  • Health insurance options
  • Flexible Spending Account
  • Voluntary insurance options
  • Three weeks of vacation accrual and one week of sick accrual
  • Employee Assistance Program
  • Employee discounts
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