Part Time Branch Ambassador - Eastover

Capital One • New Orleans, LA

12d • Onsite

About The Position

Capital One is seeking a part-time Branch Ambassador to provide welcoming, human-centered service in a technology-enabled banking environment. The role combines customer hospitality, accurate cash handling, digital banking education, and identification of customer needs. Branch Ambassadors help customers use banking tools and solutions while maintaining a safe, compliant, and efficient branch environment.

The position may require supporting nearby branches within a 50-mile radius and occasionally assisting other locations in the broader region. The schedule is flexible and may include weekends; work hours and days may change to meet business needs. Employees must attend required training, which may occur outside their primary shift. The role requires lifting up to 25 pounds and standing or moving for extended periods, along with regular and consistent attendance.

The listed full-time annual salary for New Orleans, Louisiana, is $43,680. Compensation for this part-time role is prorated according to the agreed regular hours. Capital One offers benefits that support employees' health, financial well-being, and professional growth, with eligibility varying by employment status and other factors.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 1 year of retail, sales, or customer service experience.
• At least 6 months of cash handling experience.
• Ability to work a flexible schedule, including weekends, and adapt to schedule changes.
• Ability to lift up to 25 pounds and move or stand for extended periods.
• Ability to attend required training sessions.

Nice To Haves

• Associate’s degree.
• 2 or more years of retail or customer-facing experience.
• Proficiency in G-Suite.
• Strong written and oral communication skills.

Responsibilities

• Process high-volume cash transactions, including deposits, withdrawals, and negotiable instruments, accurately.
• Follow security, audit, BSA/AML, and federal regulatory standards to protect customer assets.
• Teach customers to use mobile banking, remote deposit capture, contactless payments, and other digital tools.
• Listen to customers, identify personal or business goals, and connect them with appropriate digital tools or banking solutions.
• Welcome and assist customers throughout the branch, balancing efficient service with a hospitable, community-focused experience.
• Support other branches as needed within a 50-mile radius and occasionally assist other locations in the broader region.
• Attend required training sessions, including sessions scheduled outside the primary shift.
• Maintain regular and consistent attendance.

Benefits

• Medical, dental, vision, and prescription coverage beginning on day one, subject to eligibility.
• Flexible Spending Accounts.
• Life and disability insurance.
• Paid Time Off.
• Education assistance.
• Matching 401(k) contribution up to 7.5%.
• Paid parental leave.
• Mental health support.
• Back-up child or elder care.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED