Part-Time - Box Office Ticket Sales Representative - F&M Bank Arena

The Nashville Predators Hockey Club • Clarksville, TN

11d • Onsite

About The Position

The Box Office Ticket Sales Representative professionally and accurately sells tickets, distributes will-call tickets, and provides customer service to guests at F&M Bank Arena events in Clarksville, Tennessee. The role requires handling cash and making change, reconciling daily sales without overages or shortages, and communicating clearly and positively at customer service windows. Hours fluctuate based on games and events. This is a part-time, hourly, non-exempt position reporting to the Box Office Manager.

Requirements

• High school diploma or equivalent.
• Previous customer service experience.
• A friendly, outgoing personality and a desire to serve the public.
• Availability to work a variety of shifts, including evenings, weekends, and casual daytime shifts.
• Prior work experience involving responsibility for cash.
• Good computer skills.
• Basic mathematical and money-handling skills.
• Valid driver's license, suitable driving history, and ability to be insured by SS&E's insurance carrier without conditions.
• Qualified applicants are subject to a background check, including criminal history, driving history, and character references.
• Ability to clearly communicate with clients and coworkers; excellent speaking and listening skills, including perception of speech.
• Ability to sit for extended periods and stand upright continuously; walking, bending, and carrying light items are required.

Nice To Haves

• Previous box office experience is an asset.
• Ticketmaster Classic knowledge; training will be provided.

Responsibilities

• Provide friendly customer service to guests.
• Perform ticket-selling functions.
• Offer information through the telephone line.
• Prepare the daily balance reconciliation sheet.
• Handle cash transactions and make change, and reconcile daily sales without overages or shortages.
• Perform other duties as assigned by the Box Office Manager or Supervisor.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED