Box Office Attendant | Part-Time | NOW Arena

Oak View Group•Hoffman Estates, IL

3d•Onsite

About The Position

Oak View Group is hiring a part-time Box Office Attendant for the NOW Arena. Under the supervision of the Director of Ticketing, this role handles ticket sales and customer service for ticketed events at the arena. The position pays $20.00 per hour and includes a 401(k) savings plan and 401(k) matching. The posting states that the position will remain open until February 5, 2027.

Requirements

Ability to multitask in a fast-paced environment.
Familiarity with Windows-based computers.
Excellent customer service skills.
Experience working with the public and handling cash.
Ability to work independently and as a productive member of a team.
Ability to work a flexible schedule and extended hours, including early mornings, nights, weekends, holidays, and traditional business hours.
Comfort working in a loud environment.
Strong verbal communication skills.
Ability to work well with all levels of management.
Strong analytical and problem-solving skills.

Nice To Haves

Spanish language skills.

Responsibilities

Understand the operations of the Ticketmaster ticketing system.
Become familiar with each event’s ticket prices, discounts, restrictions, and reserved or general admission seating.
Understand NOW Arena seating charts and configurations.
Process transactions for all events in the ticketing system efficiently and accurately.
Collect the correct cash or credit card payment and provide the correct tickets and change.
Communicate with patrons and provide customer service.
Operate the phone and respond to patrons’ requests for information.
Reconcile all money received from ticket sales.
Maintain confidentiality.
Perform additional duties as assigned by the Director of Ticketing.