Box Office Attendant | Part-Time | Riverview Health Arena

Oak View Group•Noblesville, IN

11d

About The Position

The Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at Riverview Health Arena. The role pays $16.00–$20.00 per hour and is part-time. The position will remain open until December 31, 2026. Oak View Group is a global provider of live entertainment infrastructure and services, including venue development, venue management, hospitality, and sponsorship sales. The company serves owned venues and clients across arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions.

Requirements

Ability to multitask in a fast-paced environment.
Familiarity with Windows-based computers.
Excellent customer service skills.
Experience working with the public and handling cash.
Ability to work independently and productively as part of a team.
Ability to work a flexible schedule and extended hours, including early mornings, nights, weekends, holidays, and traditional business hours.
Ability to work well with all levels of management.
Strong analytical and problem-solving skills.

Responsibilities

Understand and use the Ticketmaster system.
Learn event details, including ticket prices, discounts, restrictions, and seating types.
Understand Riverview Health Arena seating charts and configurations.
Process transactions for events in the ticketing system accurately and efficiently.
Provide patrons with excellent customer service and address their needs.
Operate the phone and respond to patrons’ requests for information.
Reconcile money received from ticket sales.
Maintain confidentiality.
Perform additional duties as assigned by the Box Office Director or Box Office Supervisor.