Occasional Worker - Athletic Ticket Office–Box Office Assistant

University of Oklahoma•Norman, OK
•Onsite

About The Position

As an employee of the OU Athletic Ticket Office, the Box Office Assistant serves as a front-line representative of the athletic department on event days. The role supports the operation of OU Athletic Box Offices for various Olympic sports throughout the academic year, working alongside student workers and operations staff. The assistant helps customers purchase tickets, resolve ticket-related issues, and receive tickets in person on event days. Candidates should communicate effectively with the public and coworkers and be willing to work selected home sporting events during the Fall and Spring semesters. The position follows a rotating shift schedule, with work assigned at Olympic sport home competitions.

Requirements

  • Effective communication skills.
  • Basic clerical skills.
  • Ability to work nights and weekends.
  • Basic computer skills.

Nice To Haves

  • Previous customer service experience.
  • Previous sales experience.
  • Availability for game days.
  • Strong verbal communication skills.
  • Technological proficiency and ability to learn ticketing software quickly.

Responsibilities

  • Provide in-person customer service.
  • Handle ticket sales and order management.
  • Manage databases.
  • Prepare for and manage game-day events.
  • Manage and fulfill complimentary tickets.
  • Maintain regular and punctual attendance.
  • Perform other duties as assigned.
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