Bowling Food Court Utility Steward

Wildhorse Resort & Casino•Pendleton, OR

About The Position

The Bowling Food Court Utility Steward primarily washes restaurant dishes, glassware, utensils, and equipment, maintaining a dependable supply of clean dinnerware. The role also involves maintaining and cleaning dishwashing equipment and the kitchen area to keep dishes and stainless surfaces clean and grease-free. During slower periods, the steward assists with utility maintenance cleaning; during peak periods, the role may assist bussers or function as a busser when needed. The position supports guest satisfaction and a clean, safe, healthy, and friendly environment for employees and guests. The steward follows applicable regulatory requirements, department policies and procedures, and safety practices, and attends designated meetings and training. Duties may be modified or assigned based on business needs.

Requirements

  • Customer service experience.
  • Ability to work with water and chemicals.
  • Ability to follow written and oral instructions.
  • Ability to read and understand product labels.
  • Ability to stand and/or walk for long periods, perform repetitive wrist, hand, and finger motions, and lift and maneuver 50 pounds.
  • Effective communication skills, including the ability to provide instructions verbally, respond to questions, and interact effectively with others.
  • Professional demeanor and a positive attitude toward employees and guests.
  • A criminal history background check is required.
  • Must be at least 16 years of age.

Nice To Haves

  • Six months of experience working as a dishwasher.
  • Food handler license or certification.

Responsibilities

  • Provide prompt, efficient, and quality service to support customer satisfaction.
  • Wash dishes, glassware, silverware, and ashtrays.
  • Restock glassware, dishes, silverware, and ashtrays in racks and shelves.
  • Wash bus tubs and silverware holders, and keep racks and cup holders sanitary.
  • Scrape and rinse soiled items, load them into the dishwasher, and hand-wash some items.
  • Perform daily dishwasher maintenance and report deficiencies to the supervisor.
  • Keep the dishwasher and kitchen area clean and grease-free.
  • Assist with utility maintenance cleaning during slow periods as directed.
  • Help bussers lift bus trays to the dish area during peak periods.
  • Deliver clean dishes, silverware, and glassware to the dining room as needed.
  • Promote a clean, safe, healthy, and friendly work environment and promptly report concerns to the supervisor.
  • Perform busser duties during overload or staff shortages as needed.
  • Follow regulatory requirements, department policies and procedures, codes, and other compliance requirements.
  • Attend designated meetings, training, and activities as directed.
  • Handle equipment, tools, and materials safely.
  • Treat employees courteously and respectfully and promote internal guest service standards.
  • Perform other duties as assigned.
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