Boutique Director-Wynn Las Vegas

Richemont • Las Vegas, NV

2d

About The Position

The Boutique Director is responsible for the successful management and enhancement of the boutique, with the main objectives of developing sales, growing the sales team, and delivering consistently high-quality service. Reporting to the Regional AVP, the director leads the boutique’s strategic and financial development, including High Jewelry, and represents Van Cleef & Arpels at work-related functions in the U.S. and abroad. The role involves extensive travel and flexible working hours, including evenings, weekends, and holidays as required.

Requirements

• Bachelor’s degree in a related field.
• Multi-unit or high-volume experience, ideally in luxury retail or hospitality.
• Ability to manage multiple projects simultaneously and prioritize effectively.
• Strong computer skills, including SAP, Excel, Word, and PowerPoint.
• Excellent written, verbal, and interpersonal communication skills.
• Willingness to travel in the U.S. market and abroad up to 50% of the time.
• Ability to work flexible hours, including evenings, weekends, and holidays as required.
• Ability to endure long periods of standing.

Nice To Haves

• Master’s degree in business.
• Fluency in French or Mandarin.

Responsibilities

• Project and produce sales in line with the store action plan developed with the Senior Vice President, Retail and Regional Director, focusing on short- and long-term strategic and financial objectives.
• Lead boutique management and strategic development, including High Jewelry.
• Enhance the quality and maintain the integrity of the Van Cleef & Arpels image in the store’s market.
• Identify success profiles and plan talent development, define career paths, promote advancement, and monitor and supervise boutique team members.
• Generate new clients and develop innovative business ideas.
• Represent Van Cleef & Arpels at meetings, events, charity dinners, and other work-related functions in the U.S. and abroad.
• Manage inventory and model stock levels in coordination with the Supply Chain Department.
• Initiate activities for new product launches and events to enhance market visibility and increase net sales.
• Assist in developing store personnel performance goals and update management through reporting mechanisms.
• Provide high levels of customer service to support sales growth.
• Attend international functions, including Codir Des Codir, Maison Committee, Retail Conferences, SIHH, and High Jewelry trips with senior leadership.

Benefits

• Medical, dental, and vision programs.
• Health savings and flexible spending accounts.
• Life insurance and disability benefits.
• 401(k) with employer match.
• Paid time off.
• Wellness reimbursement benefit.
• Employee assistance program.
• Volunteer days off.

What This Job Offers

• Job Type: Full-time
• Career Level: Director