Boutique Director, Ala Moana

Richemont•Honolulu, HI

5d•$160,000 - $180,000

About The Position

Van Cleef & Arpels is a High Jewelry Maison with a strong heritage and a focus on exceptional know-how, creativity, diversity, and inclusion. The Boutique Director is responsible for the successful management and enhancement of the Ala Moana boutique, developing sales, growing the sales team, and delivering consistently high-quality service. Reporting to the Regional AVP, the role leads the boutique’s strategic and financial objectives, including High Jewelry, and represents the Maison in the U.S. and abroad. The position involves extensive travel and flexible hours, including evenings, weekends, and holidays as required. The successful candidate will have a bachelor’s degree in a related field and multi-unit or high-volume experience, ideally in luxury retail or hospitality. A business master’s degree and fluency in French or Mandarin are preferred. The role requires strong communication and computer skills, effective prioritization across multiple projects, and the ability to stand for long periods. Van Cleef & Arpels describes employee career development as central to its ambition and provides training on the Maison’s history, know-how, and creations. Applicants must have valid U.S. work authorization. Salary is negotiated based on skills and prior experience; the stated compensation range is $160,000–$180,000, with bonus eligibility.

Requirements

Bachelor’s degree in a related field.
Multi-unit or high-volume experience, ideally in luxury retail or hospitality.
Ability to manage multiple projects simultaneously and prioritize effectively.
Strong computer skills in SAP, Excel, Word, and PowerPoint.
Excellent written, verbal, and interpersonal communication skills.
Willingness to travel in the U.S. market and abroad up to 50% of the time.
Willingness to work flexible hours, including evenings, weekends, and holidays as required.
Ability to endure long periods of standing.
Valid work authorization for employment in the U.S.

Nice To Haves

Master’s degree in business.
Fluency in French or Mandarin.

Responsibilities

Project and produce sales according to the store action plan developed with the Senior Vice President, Retail and Regional Director, focusing on short- and long-term strategic and financial objectives.
Lead boutique management and strategic development, including High Jewelry.
Enhance the quality and maintain the integrity of the Van Cleef & Arpels image in the store’s market.
Identify success profiles and plan talent development, define career paths, promote advancement, and monitor and supervise boutique team members.
Generate new clients and develop innovative business ideas.
Represent Van Cleef & Arpels at meetings, events, charity dinners, and other work-related functions in the U.S. and abroad.
Manage inventory and model stock levels in coordination with the Supply Chain Department.
Initiate new product launches, events, and other activities to increase market visibility and net sales.
Assist in developing store personnel performance goals and update management through reporting mechanisms.
Provide high levels of customer service to support sales growth.
Attend international functions, including Codir Des Codir, Maison Committee, Retail Conferences, SIHH, and High Jewelry trips with senior leadership.

Benefits

Medical, dental, and vision programs.
Health savings and flexible spending accounts.
Life insurance and disability benefits.
401(k) with employer match.
Paid time off.
Wellness reimbursement benefit.
Access to an employee assistance program.
Volunteer days off.
Career development and training on the Maison’s history, know-how, and creations.
Bonus eligibility.