Boutique Coordinator, Leather, Maison Madison Flagship

Hermès • New York, NY

2d • $25 - $27 • Onsite

About The Position

The Boutique Coordinator, Leather Floor supports overall sales operations at the Hermès Madison Avenue Flagship Boutique, with a focus on the Leather Department. The role works primarily with the Sales Team to support the client experience and reports to the Leather Floor Director. The position provides administrative and coordination support, including organizing Leather sales receipts, completing Leather-related forms, and maintaining orderly records. It also supports inventory and merchandise flow, sales-floor operations, and requests from clients and associates across multiple floors and product categories. Regular in-person work at a Company-designated location is an essential function. The role has no supervisory, budget, or decision-making responsibility.

Requirements

• Strong organizational skills and attention to detail.
• A detail-oriented approach and sense of urgency.
• Ability to support an environment of teamwork, trust, and collaboration.
• High level of internal and external customer service.
• Strong communication skills and a gracious, warm approach.
• Adaptability and flexibility in scheduling to meet business needs.
• Proficiency with POS systems, Microsoft Office Suite, Outlook, and Excel.
• Ability to work a flexible schedule according to business needs.
• Ability to lift up to 25 pounds without assistance.
• Ability to perform the key functions of the role with or without reasonable accommodations.

Responsibilities

• Organize Leather sales receipts and daily audits in partnership with Leather Management and the Managing Director.
• Perform inventory stock counts and assist with reconciliation for all Leather floor métiers as needed.
• Copy, sort, and file records related to Leather sales activities and transactions.
• Systematically enter Leather special orders during ALC season and notify the sales team when completed orders arrive in-store.
• Support merchandise flow, including stock replenishment, stockroom organization, management of RDIs/CDIs/Cites, and daily reticketing.
• Help maintain Leather visual merchandising standards in line with company expectations.
• Support SSAs and Selling Specialists at POS with transfers, charge sends, and Voxpays.
• Locate merchandise promptly and retrieve additional sizes, colors, and options to provide excellent service.
• Deliver and assist with moving Leather products between floors for clients, associates, or back-stocking as needed.
• Ensure merchandise is stocked and replenished efficiently and accurately on each sales floor.
• Work with the Inventory Control team to reticket returned merchandise daily and return it promptly to the floor or stock.
• Participate in store inventory, cycle counts, and manual counts.
• Work across multiple floors and product-category areas to support client and sales-team requests.
• Assist the selling team with stock and size questions.
• Organize stock to optimize inventory workflow, space utilization, and store sales objectives.
• Complete operational tasks related to inventory, transfers, and other assigned work.
• Support shipping and receiving by placing incoming stock in the appropriate stockrooms according to established standards.
• Demonstrate flexibility and adaptability to support business needs and operational duties.
• Perform other duties assigned by the supervisor.

Benefits

• Commission and bonus incentives based on sales performance.
• Medical, dental, and vision coverage.
• Life insurance and disability coverage.
• Paid time off, including 15 annual vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time.
• Paid parental leave and transition time.
• 401(k) and Roth retirement plans with company matching and profit sharing.
• Voluntary benefits, including flexible spending accounts, fitness reimbursement, and voluntary life insurance.
• Product discount and EAP resources.
• Access to Calm App, Health Advocate, Family Building Support, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed