About The Position

The Boutique Administrative Coordinator provides administrative and organizational support to the VP/GM, director team, and wider store personnel. The role supports the day-to-day operation of the boutique by managing administrative tasks, reporting, communication, and office operations efficiently and accurately. The coordinator serves as a point of contact for administrative matters and helps ensure that management and retail personnel have the support needed to operate effectively.

Requirements

  • Minimum 3 years’ experience in administration or as a receptionist preferred.
  • Previous experience in an administrative, secretarial, office coordination, or executive assistant role.
  • Strong organizational and time management skills.
  • Excellent written and verbal communication.
  • High level of accuracy and attention to detail.
  • Ability to maintain strict confidentiality.

Nice To Haves

  • Experience within luxury retail, hospitality, or a premium service environment is preferred.
  • Experience as a receptionist is preferred.

Responsibilities

  • Support the VP, GM, and business directors with administrative tasks.
  • Coordinate inbound and outbound mail using USPS, FedEx, and UPS.
  • Support compliance with operational internal audit tasks.
  • Coordinate business calendars, including directors’ time-off schedules in the internal system.
  • Support management of boutique card expenses.
  • Coordinate restaurant reservations for internal stakeholders at Rolex Fifth Avenue.
  • Maintain strict confidentiality.
  • Manage boutique office supplies, stationery, and general administrative equipment alongside the operations team.
  • Assist with travel arrangements and logistics for visiting stakeholders and management.
  • Liaise with relevant head office departments on administrative matters.
  • Manage incoming calls, emails, and general enquiries.
  • Coordinate with building management, the facilities lead, maintenance teams, and external suppliers.
  • Coordinate meetings, training sessions, and internal team activities.
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