Boutique Assistant - Miami Design District
About The Position
Van Cleef & Arpels is seeking a Boutique Assistant for its Miami Design District boutique. Reporting to the Sales Manager, the role supports Sales Associates and Reception, maintains the boutique’s daily operations, and contributes to an exceptional client experience and the Van Cleef & Arpels Service Excellence Ceremony. The position involves keeping supplies and selling areas ready, handling jewelry setup and backstock, maintaining POS stations and desks, and welcoming clients while following management and corporate protocols and the Service Charter. The role is suited to a proactive, adaptable individual who can manage multiple tasks in a dynamic luxury retail environment. Employees joining Van Cleef & Arpels receive training in the Maison’s history, know-how, and creations. Applicants must have valid authorization to work in the USA. Salary is negotiated based on skills and prior work experience. Richemont offers a compensation and benefits package for eligible employees.
Requirements
- Bachelor’s degree or equivalent.
- Strong organizational skills and ability to multitask across multiple projects.
- Proficiency in computer skills.
- Excellent communication and verbal abilities for interacting with customers and colleagues.
- Proactive and adaptable approach suited to a dynamic retail environment.
- Valid work authorization for employment in the USA.
Nice To Haves
- At least two years of experience in a fast-paced luxury environment is preferred.
- Familiarity with SAP software.
- Fluency in multiple languages.
Responsibilities
- Deliver an exceptional client experience by supporting Sales Associates and assisting Reception.
- Maintain the boutique’s daily operations and replenish selling-floor supplies, including shopping bags and wrapping paper.
- Participate in boutique setup and breakdown at opening and closing.
- Handle morning jewelry setup and evening jewelry pulling, and maintain backstock.
- Accurately backfill POS stations and desks.
- Partner with Management and Boutique Administrators to ensure merchandise is kept in proper condition.
- Greet clients and assist with Reception duties.
- Follow Management and Corporate protocols for the client experience.
- Maintain a professional demeanor, uphold the Van Cleef & Arpels image, and follow the Service Charter.
- Participate consistently and actively in the Van Cleef & Arpels Service Excellence Ceremony.
Benefits
- Medical, dental, and vision programs.
- Health savings and flexible spending accounts.
- Life insurance and disability benefits.
- 401(k) with employer match.
- Paid time off.
- Wellness reimbursement benefit.
- Access to the employee assistance program.
- Volunteer days off.
- Training on the Maison’s history, know-how, and creations.
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What This Job Offers
Job Type
Full-time
