Boutique Assistant - Houston
About The Position
Van Cleef & Arpels is seeking a Boutique Assistant for its Houston boutique. Reporting to the Sales Manager, the role supports Sales Associates and Reception while helping deliver an exceptional client experience and keeping daily boutique operations running smoothly. The position includes boutique maintenance, jewelry handling, replenishment of selling-floor supplies, and participation in opening and closing procedures and the Service Excellence Ceremony. The Boutique Assistant is expected to follow management and corporate protocols and uphold the Maison’s image through a professional demeanor and adherence to its Service Charter. The company provides training on its history, know-how, and creations, and emphasizes career development. Applicants must have valid work authorization for employment in the USA. Salary is negotiated based on skills and prior work experience. Richemont offers a compensation and benefits package for eligible employees.
Requirements
- Bachelor’s degree or equivalent.
- Strong organizational skills and ability to multitask and manage multiple projects simultaneously.
- Computer proficiency.
- Excellent communication and verbal abilities for interacting with customers and colleagues.
- Proactive and adaptable approach suited to a dynamic retail environment.
- Ability to provide exceptional customer service and support boutique operations.
- Valid work authorization for employment in the USA.
Nice To Haves
- At least two years of experience in a fast-paced luxury environment is preferred.
- Familiarity with SAP software.
- Fluency in multiple languages.
Responsibilities
- Deliver an exceptional client experience by supporting Sales Associates and assisting Reception.
- Maintain the boutique and support daily operations.
- Replenish selling-floor supplies, including shopping bags and wrapping paper.
- Participate in boutique setup and breakdown at opening and closing.
- Handle morning jewelry setup and evening jewelry pulling, and maintain backstock.
- Accurately backfill point-of-sale stations and desks.
- Partner with Management and Boutique Administrators to ensure merchandise is kept in proper condition.
- Greet clients and assist with Reception duties.
- Follow Management and Corporate protocols regarding the client experience.
- Maintain a professional demeanor and follow the Service Charter to uphold the Van Cleef & Arpels image.
- Participate actively and consistently in the Van Cleef & Arpels Service Excellence Ceremony.
Benefits
- Medical, dental, and vision programs.
- Health savings and flexible spending accounts.
- Life insurance and disability benefits.
- 401(k) with employer match.
- Paid time off.
- Wellness reimbursement benefit.
- Access to the employee assistance program.
- Volunteer days off.
- Training on the company’s history, know-how, and creations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
