Boutique Adminstrator, Ala Moana

Richemont•Honolulu, HI
•Onsite

About The Position

Van Cleef & Arpels is seeking a Boutique Administrator for its Ala Moana boutique. Reporting to the Operations Manager, the role executes administrative and logistics tasks while ensuring compliance with brand security and operational procedures. Responsibilities include handling shipping and receiving, managing transfers and incoming and outgoing repairs, and maintaining 100% tagging accuracy. The administrator also supports boutique operations, including maintenance, supply ordering, and other needs that facilitate the sales process. The role requires a bachelor’s degree and four years of related experience in administration, operations, or customer service. The ideal candidate can work under pressure, multitask, and communicate and organize effectively. Microsoft Office skills are required; SAP knowledge is preferred. The position requires the ability to work evenings and weekends and travel up to 10% of the time. The role is based at the Ala Moana boutique. Compensation is $32–$34 per hour, with bonus eligibility; salary will be negotiated based on skills and prior work experience. Richemont offers eligible employees a benefits package and career development and training opportunities.

Requirements

  • Bachelor’s degree.
  • Four years of related experience in administration, operations, or customer service.
  • Ability to work under pressure and multitask.
  • Excellent communication and organizational skills.
  • Excellent Microsoft Office skills.
  • Ability to work evenings and weekends.
  • Flexibility to travel up to 10% of the time.
  • Valid work authorization for employment in the USA.

Nice To Haves

  • SAP knowledge.

Responsibilities

  • Handle shipping and receiving, manage transfers, and process incoming and outgoing repairs while maintaining 100% tagging accuracy.
  • Support boutique operations, including maintenance, supply ordering, and other needs that facilitate the sales process.
  • Coordinate annual inventory, daily reconciliation, cycle counts, and safe organization to support a fluid sales process and seamless client experience.
  • Prepare accounting paperwork in a timely manner.
  • Organize and prepare for weekly and monthly audits, and assist finance and auditing teams when requested.
  • Ensure paperwork complies with Richemont North America and Van Cleef & Arpels policies and support accurate boutique audit scores.
  • Communicate clearly and concisely to support Boutique Management and business relationships with vendors.

Benefits

  • Medical, dental, and vision programs.
  • Health savings and flexible spending accounts.
  • Life insurance and disability benefits.
  • 401(k) with employer match.
  • Paid time off.
  • Wellness reimbursement benefit.
  • Access to an employee assistance program.
  • Volunteer days off.
  • Career development and training opportunities.
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