Boutique Adminstrator, Ala Moana

Richemont•Honolulu, HI
•$32 - $34

About The Position

Van Cleef & Arpels is seeking a Boutique Administrator for its Ala Moana boutique. Reporting to the Operations Manager, this role executes administrative and logistical tasks while ensuring compliance with brand security and operational procedures. The administrator handles shipping and receiving, manages transfers and incoming and outgoing repairs, and maintains 100% tagging accuracy. The role also supports boutique operations, including maintenance, supply ordering, and other needs that facilitate the sales process. The successful candidate will coordinate inventory activities, prepare accounting paperwork, support audits, and ensure documentation complies with Richemont North America and Van Cleef & Arpels policies. The position requires evening and weekend availability and flexibility to travel up to 10% of the time. The stated pay band is $32–$34 per hour, and the role is bonus eligible.

Requirements

  • Bachelor’s degree.
  • Four years of related experience in administration, operations, or customer service.
  • Ability to work under pressure and multitask.
  • Excellent communication and organizational skills.
  • Ability to work evenings and weekends.
  • Flexibility to travel up to 10% of the time.
  • Valid work authorization for employment in the USA.

Nice To Haves

  • Excellent Microsoft Office skills.
  • SAP knowledge.

Responsibilities

  • Execute administrative and logistical tasks while ensuring compliance with brand security and operational procedures.
  • Handle shipping and receiving, manage transfers, and oversee incoming and outgoing repairs while maintaining 100% tagging accuracy.
  • Support boutique operations, including maintenance, supply ordering, and other needs that facilitate the sales process.
  • Coordinate annual inventory, daily reconciliation, cycle counts, and safe organization to support a fluid sales process and seamless client experience.
  • Prepare paperwork for accounting in a timely manner.
  • Organize and prepare for weekly and monthly audits and assist finance and auditing teams when requested.
  • Ensure paperwork complies with Richemont North America and Van Cleef & Arpels policies and support accurate boutique audit scores.
  • Communicate clearly and concisely to support Boutique Management and business relationships with vendors.

Benefits

  • Medical, dental, and vision programs.
  • Health savings and flexible spending accounts.
  • Life insurance and disability benefits.
  • 401(k) with employer match.
  • Paid time off.
  • Wellness reimbursement benefit.
  • Access to the employee assistance program.
  • Volunteer days off.
  • Employee career development and training on the Maison’s history, know-how, and creations.
  • Bonus eligibility.
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