BottleDrop Center Supervisor - Glisan

OREGON BEVERAGE RECYCLING COOPERATIVE•Portland, OR

10h•$24 - $0•Onsite

About The Position

The BottleDrop Center Supervisor oversees the daily operations of an assigned BottleDrop Redemption Center and supervises employees to meet business and safety demands. The role includes customer service, cash handling, equipment maintenance, loading and unloading trailers, processing materials efficiently, and keeping the facility clean. The supervisor is also responsible for team scheduling, onboarding and training support, inventory and supply orders, timecard approvals, and coordination with other departments.

Requirements

High school diploma or equivalent education.
At least 2 years of supervisory or management experience; preferably in a retail or production environment.
Cash handling experience.
Excellent customer service skills, including the ability to diffuse and resolve customer complaints.
Strong verbal and written communication skills and the ability to communicate professionally with internal and external business partners.
Ability to prioritize and manage multiple projects, meet deadlines, handle changes effectively and professionally, follow through on issues promptly, and maintain accuracy and attention to detail.
Computer literacy and experience with Microsoft Office products, including Outlook, Word, and Excel.
Ability to frequently lift or carry up to 30 pounds and occasionally lift or carry up to 50 pounds.
Ability to frequently push or pull 50 pounds or more using wheeled bag racks.
Ability to stand, walk, bend, stoop, crouch, squat, use arms, wrists, and hands for grasping, and occasionally climb and balance.
Ability to meet the job’s vision requirements, including close, distance, color, peripheral, and depth vision and adjustment of focus.

Nice To Haves

BottleDrop experience.

Responsibilities

Oversee day-to-day operations at the assigned BottleDrop Redemption Center.
Supervise team members to complete daily assignments, maintain company standards, and follow policies and procedures.
Lead team members in providing a positive and safe environment for associates.
Follow OSHA safety standards and OBRC policies, including requirements for personal protective equipment and Lock Out Tag Out.
Open and/or close the BottleDrop Redemption Center.
Support hiring by facilitating tours and interviews and assisting with onboarding and training.
Write and distribute the team schedule.
Educate customers about Oregon’s Bottle Bill and the BottleDrop system.
Troubleshoot and maintain equipment, including pre-sorts, reverse vending machines, floor scrubbers, pay stations, kiosks, and printers.
Ensure accurate cash handling and reconciliation.
Approve timecards in the electronic timekeeping system.
Escalate repair issues when necessary.
Coordinate incoming and outgoing materials and trailers.
Maintain supply inventory and submit monthly supply orders.
Communicate with other OBRC departments as needed.
Perform the functions of all team members and other assigned duties.