BOSS Fulfillment Associate

Bass Pro Shops • Leeds, AL

6d • Onsite

About The Position

The BOSS (Buy Online Ship from Store) Fulfillment Associate supports the customer shopping experience by using inventory across retail locations to fulfill orders. The role handles merchandise for shipment to direct customers and retail stores, ensuring products are processed and presented in a way that maintains their quality and appearance. Work may span multiple back-room functions, including receiving, inspection, order fulfillment, sorting, packing, and loading, with the associate able to move among functions as needed. Associates may also assist customers on the sales floor during store hours.

Requirements

• High school diploma.
• 0–2 years of experience.
• Ability to follow through on order processing, including properly closing orders in the BOSS system.
• Ability to establish and maintain effective working relationships with management, coworkers, and customers.
• Ability to read label descriptions and stock merchandise by UPC codes.
• Able to lift up to 50 pounds and stand for extended periods.
• Able to operate receiving equipment.
• Able to constantly stand and/or walk during a shift and repeat motions involving the wrists, hands, and/or fingers.
• Able to occasionally climb or descend ladders, stairs, or ramps; communicate with others; operate machinery and/or power tools; work in tight or confined spaces, low or high temperatures, outdoor elements, and noisy environments.
• Able to constantly move and lift objects up to 20 pounds and occasionally move and lift objects up to 100 pounds or more, using a team lift as needed.
• Performs tasks under general supervision using established procedures and innovation; chooses from limited alternatives to resolve problems and occasionally exercises independent judgment.

Responsibilities

• Receive and inspect merchandise in the retail store’s back room.
• Fill retail and direct-customer orders by inspecting items and matching them to order details.
• Pull merchandise from designated stock locations and place it in appropriate containers.
• Sort merchandise into order groupings and package it in suitable containers, cartons, or other packaging for shipment.
• Apply designated labels and visually inspect merchandise for quality and presentation.
• Move merchandise among warehouse locations using authorized material-handling equipment or manually load and unload trailers.
• Maintain housekeeping and cleanliness and follow procedures for a safe work environment.
• Attend mandatory training and in-services, including new employee orientation, safety training, and job-skills training.
• Assist customers in finding merchandise and making buying decisions when working on the sales floor during store hours.
• Communicate issues or needs that affect job execution, including short picks, out-of-stocks, on-hand counts, and supplies.
• Follow order processing through to properly closing orders in the BOSS system.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Dental benefits
• Vision benefits
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED