BOSS Fulfillment Associate

Bass Pro Shops•Mitchell, SD

About The Position

The BOSS (Buy Online Ship from Store) process helps improve the shopping experience by using inventory across retail locations to find products for customers. The BOSS Fulfillment Associate must be familiar with products sold and is responsible for filling BOSS orders and handling merchandise for shipment to direct customers and retail stores. Duties include sorting, picking, packing, loading, receiving, and inspecting merchandise while maintaining its quality and presentation. The role may focus primarily on one back-room area but requires the knowledge and experience to move among functions as needed. The associate may also assist customers on the sales floor during store hours. The position is performed under general supervision using established procedures and some innovation. The associate chooses from limited alternatives to resolve problems, occasionally exercises independent judgment, and often makes recommendations about work procedures, policies, and practices. Applications are accepted on an ongoing basis. Bass Pro Shops is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities during the application process.

Requirements

High school diploma.
0–2 years of experience.
Ability to follow through on order processing, including properly closing orders in the BOSS system.
Ability to establish and maintain effective working relationships with management, co-workers, and customers.
Ability to read label descriptions and stock merchandise by UPC codes.
Able to lift up to 50 pounds and stand for extended periods.
Able to operate receiving equipment.
Able to constantly stand and/or walk during a shift and repeat motions that may involve the wrists, hands, and/or fingers.
Able to occasionally climb or descend ladders, stairs, or ramps; communicate with others; operate machinery and/or power tools; work in confined spaces, low or high temperatures, outdoor elements, and noisy environments.
Able to perform light work that includes constantly moving and lifting objects up to 20 pounds and occasionally moving and lifting objects up to 100 pounds or more with a team lift as needed.

Responsibilities

Receive and inspect merchandise and fill, sort, pick, pack, and load orders for customers and retail stores as needed.
Sort merchandise into order groupings and pack it using appropriate containers, cartons, or packaging.
Apply designated labels and visually inspect products for quality and presentation.
Fill retail and direct customer orders by inspecting merchandise and matching it to the order.
Pull merchandise from designated stock locations and place it in proper containers.
Move merchandise between warehouse locations using authorized material-handling equipment or manually load and unload trailers.
Maintain housekeeping and cleanliness and follow procedures for a safe work environment.
Attend mandatory training and in-services, including orientation, safety, and job-skills training.
Assist customers with finding merchandise and making buying decisions when working on the sales floor during store hours.
Communicate issues or needs that affect job execution, including short picks, out-of-stocks, on-hand counts, and supplies.
Follow order processing through to properly closing orders in the BOSS system.
Perform other duties as assigned.