Bookstore Clerk/Assistant

Indian Hills Community College•Ottumwa Main Campus, IA

About The Position

Assist the Campus Learning Resources Director with the day-to-day operations of the Indian Hills Community College Bookstore. The role supports the college’s vision of transforming the future through education and empowerment and its mission of inspiring learning, diversity, social enrichment, and regional economic advancement. The college’s core values are belonging, community, diversity, excellence, innovation, integrity, service, and success. This is an auxiliary support, Level II, non-exempt position funded through traditional funding and offered as at-will employment on a letter of employment. The position is full time, with a schedule of 9 hours per day, Monday through Thursday, and an employment length of four terms.

Requirements

Post-high-school training in business is required.
At least one year of retail experience.
Computer experience, preferably with Microsoft Office spreadsheet and word-processing software.
Strong interpersonal, oral, and written communication skills.
Ability to work effectively with students and staff.
Ability to follow directions and complete assigned tasks in a timely fashion.
Ability to move boxes weighing up to 70 pounds.

Nice To Haves

Relevant post-secondary degree preferred.

Responsibilities

Process cash, card, and online sales and maintain accurate point-of-sale records.
Oversee activity and efficiency at the sales counter and assist students with questions and transactions.
Assist with balancing daily charges and deposits.
Receive daily deliveries from UPS, FedEx, and common carriers and verify shipment accuracy.
Fulfill and track online textbook, supply, and apparel orders.
Coordinate, fulfill, and track athlete textbook and supply orders.
Receive and stock inventory.
Prepare overstock for return to publishers, including packing boxes, preparing return documents, retaining copies of return information, and preparing UPS forms for pickup.
Maintain an orderly storage and preparation area.
Assist with year-end inventory procedures.
Maintain a working understanding of the ordering process for books and supplies.
Merchandise the selling floor neatly and orderly.
Train and oversee work-study students.
Assist with book buyback.
Maintain regular and consistent attendance.
Maintain friendly, positive, and professional relationships with students and staff.
Maintain a professional retail appearance for the bookstore.
Perform other duties as assigned.