Bookseller - Temporary

Barnes & Noble•Plano, TX

14d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with appropriate titles and products. The role also supports store presentation and operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to be cheerful, helpful, reliable, flexible, willing to learn, considerate of colleagues, and enthusiastic about bookselling. Booksellers receive training in store technology, merchandising, visual presentation, register operation, receiving and shelving deliveries, locating products using available information tools, supporting the café team, and following loss prevention and de-escalation procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work at other stores when able and when needed to support the wider Cluster. As they gain experience, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. They are expected to comply with company policies and procedures and, as they master the role’s skills, advance along the career path to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Develop merchandising and visual merchandising skills.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain the attractive presentation, cleanliness, and efficient operation of the store.
Unpack and shelve deliveries and maintain displays, sections, and backstock.
Operate registers quickly, reliably, and professionally.
Use store technology and available information tools to find books and other products accurately.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support when needed.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Make effective book recommendations and help customers with their shopping.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Maintain reliable attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.