Bookseller - Temporary

Barnes & Noble•Tustin, CA

18d•$18•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, connecting readers with books and other products, maintaining attractive store presentations, unpacking and shelving deliveries, and operating registers with speed and professionalism. The role requires dependable attendance, a positive and flexible approach, support for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology, maintain merchandising and visual presentation, handle sales transactions, receive and shelve merchandise, locate products, support the café team when needed, and follow loss-prevention and de-escalation procedures. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. As experience grows, Booksellers develop knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and the Newsstand. They use this knowledge to maintain sections and backstock, make recommendations, assist customers, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they demonstrate mastery of the role’s skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, willing, purposeful, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and other products.
Maintain attractive store presentation, cleanliness, merchandising, and displays across books and other product categories.
Unpack and receive deliveries and shelve merchandise accurately and efficiently.
Operate registers and serve customers quickly and reliably.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of books and other store categories to maintain sections and backstock, make recommendations, and assist customers.
Support key sales objectives, products, and new releases, including Monthly Picks, Book of the Year, Membership, and preorders.
Work collaboratively with colleagues and, when able and needed, support other stores in the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
Company-paid holidays for employees scheduled 20 or more hours per week
401(k) with company match for employees scheduled 20 or more hours per week
Transit benefits for employees scheduled 20 or more hours per week
Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week