Bookseller - Temporary

Barnes & Noble•Davenport, IA

18d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports the attractive presentation and efficient operation of the store by unpacking and shelving deliveries, maintaining displays, and operating registers to provide friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position requires learning operational competencies, including using store technology, merchandising and maintaining product sections, register operation, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. As they gain experience, they develop knowledge of books and other store products, maintain sections and backstock, make customer recommendations, and support sales initiatives. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller as they develop and demonstrate mastery of the role’s skills.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including potential shifts during early mornings, late evenings, weekends, and most holidays.
Approach work positively and energetically, completing assigned tasks purposefully and reliably.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Demonstrate aptitude and willingness to learn new skills and acquire store knowledge.
Use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Develop merchandising and visual merchandising skills.
Operate a register competently and serve customers quickly and reliably.
Support delivery receiving, unpacking, and accurate shelving.
Find books and other products accurately using personal or colleague knowledge, BookMaster, and available information tools.
Understand loss-prevention procedures and de-escalation techniques.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and connect readers with appropriate books and products.
Maintain attractive store presentation, including displays, merchandise, product sections, and cleanliness.
Operate registers quickly, accurately, and professionally.
Unpack and receive deliveries and shelve products efficiently and accurately.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Use product knowledge to maintain sections and backstock and assist customers with shopping and recommendations.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and when needed.