Bookseller - Temporary

Barnes & Noble • Orem, UT

18d • Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store operations by maintaining attractive displays, unpacking and shelving deliveries, operating registers, and providing professional customer service.

Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, a willingness to learn, and enthusiasm for bookselling. They work in a busy team and develop operational and bookselling skills over time, including product knowledge, merchandising, customer recommendations, and support for sales objectives. With experience and mastery of the role, Booksellers are expected to advance to Senior Bookseller.

The work involves prolonged standing, repetitive bending, lifting, and substantial walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. They must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, when able.
• Positive, willing, energetic, and reliable approach to assigned work.
• Supportive and considerate conduct toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Comfort using technology such as registers, computers, tablets, programs, and other tools.
• Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.

Nice To Haves

• Enjoyment of bookselling.
• Ability to work in other stores to support the wider Cluster, if able and needed.

Responsibilities

• Welcome customers, answer questions, and connect readers with appropriate titles and products.
• Maintain attractive store presentation, displays, and cleanliness, including merchandising books, gifts, toys, and other product categories.
• Operate registers quickly, competently, and reliably to provide professional customer service.
• Support receiving and unpacking deliveries and accurately shelve products.
• Use available information tools and colleagues’ knowledge to locate books and other products.
• Support the café team when needed.
• Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
• Maintain store sections and backstock and present books and other products effectively.
• Make book recommendations and help customers with their shopping throughout varied sections.
• Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases, and share relevant knowledge with customers and colleagues.
• Maintain reliable attendance, be flexible to help fill scheduling gaps when able, and support colleagues.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• 401(k) with company match
• Transit benefits
• Comprehensive health benefits, including medical, dental, and vision coverage
• Healthcare and dependent care spending accounts
• Disability benefits
• Life insurance
• Tuition reimbursement

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed