Bookseller - Temporary

Barnes & Noble•Clearwater, FL

18d

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to demonstrate reliable attendance, flexibility to support store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, helpfulness toward customers, willingness to learn, and enthusiasm for bookselling. They work as part of a busy team and are trained to perform the operational competencies of the role, including using store technology, merchandising, operating the register, receiving deliveries, locating products, supporting the café when needed, and following loss-prevention and de-escalation procedures. As experience grows, Booksellers develop knowledge of books, store sections, and other merchandise. They use that knowledge to maintain sections and backstock, make recommendations, help customers shop, and support sales initiatives and new releases. The position may involve working in other stores within the wider Cluster when needed and when the employee is able. Booksellers are expected to comply with company policies and procedures. With demonstrated mastery, they are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, programs, and other tools.
Develop and demonstrate merchandising, visual merchandising, and register skills.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with appropriate titles and products.
Maintain attractive store presentation, including displays, merchandising, cleanliness, and product sections.
Unpack and shelve deliveries and maintain backstock efficiently and accurately.
Operate registers to provide quick, reliable, and professional customer service.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Develop knowledge of fiction, nonfiction, children’s books, and other store merchandise, including toys, games, hobbies, collectibles, music, movies, and newsstand products.
Make book recommendations and help customers with shopping throughout the store.
Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Provide reliable attendance, flexibility in responding to store scheduling needs, and support to colleagues.
Comply with company policies and procedures.