Bookseller - Temporary

Barnes & Noble•San Francisco, CA

13d•$20

About The Position

A Bookseller is an integral member of the bookstore team, welcoming and assisting customers, connecting readers with books and other products, maintaining attractive store displays, helping receive and shelve deliveries, and operating registers to provide professional service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. The role includes learning and carrying out operational tasks such as using registers, computers, tablets, programs and other tools; maintaining merchandise presentation and cleanliness; serving customers at the register; receiving and shelving deliveries; locating products using available resources; supporting the café team when needed; and following loss-prevention and de-escalation procedures. The work is physically active and may involve working at other stores when needed and able. As experience grows, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. Employees who master the role are expected to advance to Senior Bookseller. Booksellers must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using varied technology, including registers, computers, tablets, and programs.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
Be able to work in other stores if needed and able.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store presentation, merchandise displays, and store cleanliness.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use registers, computers, tablets, programs, BookMaster, and other available information tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and present books and other products attractively.
Make effective book recommendations and help customers with their shopping.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Support colleagues and, when able and needed, work in other stores within the Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
Comprehensive health benefits, including medical, dental, and vision (for eligible scheduled hours)
Healthcare and dependent care spending accounts (for eligible scheduled hours)
Disability benefits (for eligible scheduled hours)
Life insurance (for eligible scheduled hours)
Tuition reimbursement (for eligible scheduled hours)