Bookseller - Temporary

Barnes & Noble•Muskegon, MI

15d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and connecting readers with appropriate books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training and are expected to become proficient with store technology, merchandising, register operation, receiving and shelving, product-finding tools, café support, loss prevention, and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also support other stores in their Cluster when able and needed. As they gain experience, they build product and book knowledge, maintain sections and backstock, recommend books, and support sales initiatives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Bring a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and knowledge.
Use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Develop merchandising and visual merchandising skills.
Become proficient at register operation, receiving and shelving, and finding products using available information tools.
Understand loss prevention procedures and de-escalation techniques.
Be able to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and products.
Maintain attractive store displays, cleanliness, and product presentation.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, BookMaster, and other available tools.
Maintain book, gifting, toy, and other product sections and backstock.
Develop knowledge of books and other store categories to make recommendations and assist customers.
Support sales initiatives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
Maintain reliable attendance and respond flexibly to store scheduling needs.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.