Bookseller - Temporary

Barnes & Noble•Snellville, GA

17d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and connecting readers with suitable books and products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration and support for colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and are trained to master the operational competencies of a Barnes & Noble bookseller. The role develops product and bookselling knowledge over time. Booksellers maintain and present store sections, make recommendations, support sales objectives, and assist customers across books and other product categories. As skills and expertise develop, Booksellers are expected to advance to Senior Bookseller. They must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate attitude toward colleagues.
A cheerful, helpful approach to customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help readers find appropriate books and products.
Maintain an attractive, clean, and organized store presentation, including book and other product displays.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use registers, computers, tablets, programs, BookMaster, and other available information tools to support store operations and find products.
Support the café team when needed.
Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories.
Maintain store sections and backstock and present products in an interesting and attractive manner.
Make effective book recommendations and help customers throughout varied sections.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Develop expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand.
Help colleagues and support other stores in the wider Cluster when able and needed.
Maintain reliable and punctual attendance and respond flexibly to store scheduling needs.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
Transit benefit (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Medical, dental, and vision benefits (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)