Bookseller - Temporary

Barnes & Noble•Ann Arbor, MI

17d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to be cheerful, helpful, reliable, punctual, flexible when scheduling gaps arise, supportive of colleagues, willing to learn, and enthusiastic about bookselling. Booksellers learn and perform operational tasks that include using store technology, merchandising and maintaining clean and attractive product sections, operating registers, receiving and shelving deliveries, locating products with store resources, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The work is physically active and may involve supporting other stores in the wider cluster when able and needed. As their knowledge develops, Booksellers build expertise across books and other store categories, maintain sections and backstock, make recommendations, and support sales initiatives and new releases. The role offers a path to advance to Senior Bookseller upon demonstrated mastery of the relevant skills. Booksellers must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Use varied technology, including registers, computers, tablets, programs, and other tools, comfortably and efficiently.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find suitable books and other products.
Maintain attractive store displays, merchandise, and cleanliness.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate the register quickly, reliably, and professionally.
Use store technology and information tools to locate books and other products.
Support the café team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain sections and backstock and present products in an interesting and attractive manner.
Make book recommendations and support sales initiatives such as Monthly Picks, Book of the Year, memberships, preorders, key products, and new releases.
Support colleagues and, when able and needed, other stores in the wider cluster.
Comply with company policies and procedures.