Bookseller - Temporary

Barnes & Noble•Augusta, ME

13d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, helping make the bookstore a welcoming place for readers and the community. The role includes greeting customers, answering questions, recommending books and products, maintaining attractive store displays, assisting with deliveries and shelving, and operating registers to provide professional customer service. Booksellers are expected to be positive, reliable, helpful to colleagues, cheerful with customers, willing to learn, and enthusiastic about bookselling. Booksellers are trained to use store technology and tools, maintain book and product presentation, operate registers, receive and shelve deliveries, find products using available resources, support the café team when needed, and follow loss prevention and de-escalation procedures. The position involves physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Employees may also work at other stores when able and when needed to support the wider Cluster. As their experience develops, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music, movies, and newsstand products. They use this expertise to maintain sections and backstock, assist customers, make recommendations, and support sales objectives and new releases. Booksellers are expected to comply with company policies and procedures and may progress to Senior Bookseller as they develop mastery of the role.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able.
Approach assigned tasks positively, energetically, and reliably.
Be supportive and considerate of colleagues.
Provide cheerful and helpful customer service.
Show willingness and aptitude to learn new skills and knowledge.
Be comfortable and efficient using technology, including registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Unpack deliveries and shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools to locate books and products.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of books and other product categories to make recommendations and help customers.
Maintain sections and backstock and support sales objectives, promotions, and new releases.
Work cooperatively with colleagues and, when able and needed, support other stores in the Cluster.
Comply with company policies and procedures.