Bookseller - Temporary

Barnes & Noble•Newport Beach, CA

18d•Onsite

About The Position

A Barnes & Noble Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports store presentation and daily operations by unpacking and shelving deliveries, maintaining displays, and operating registers to provide quick, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. They are trained to use store technology, maintain merchandising and visual presentation, operate registers, receive and shelve deliveries, locate products using available tools and knowledge, assist the café team when needed, and follow loss-prevention and de-escalation procedures. As they gain experience, Booksellers develop knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may work in other stores when able and when needed to support the wider Cluster. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, dependable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them find appropriate books and products.
Maintain attractive store presentation, including book sections, displays, and other merchandise categories.
Unpack deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use registers, computers, tablets, programs, BookMaster, and other information tools to support store operations and locate products.
Maintain cleanliness and merchandising in books, gifting, toys, and other product categories.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain sections and backstock and make effective product recommendations to customers.
Support sales objectives and products such as Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Comply with company policies and procedures.
Work in other stores when able and needed to support the wider Cluster.