Bookseller - Temporary

Barnes & Noble•Clarence, NY

19d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the store’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and serving customers at the register. Booksellers are expected to work positively and reliably, support colleagues, provide cheerful customer service, learn new skills, and take pride in bookselling. Booksellers are trained to use store technology and tools, maintain merchandise presentation and cleanliness, operate registers, receive and shelve deliveries, locate products, support the café team when needed, and follow loss-prevention procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and needed to support the wider Cluster. As they gain experience, Booksellers develop knowledge of books, store sections, and other product categories; maintain sections and backstock; make recommendations; and support sales objectives and new releases. The role includes compliance with company policies and procedures. As Booksellers master the role’s skills, they are expected to advance to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, willing, hardworking, and reliable approach to assigned tasks.
Considerate and supportive teamwork, including willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology and store tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Nice To Haves

Availability and flexibility to fill scheduling gaps when able.
Ability to work in other stores when needed to support the wider Cluster.
Enjoyment of bookselling.

Responsibilities

Welcome customers, answer questions, and help them find suitable titles and products.
Maintain attractive store presentation, displays, and cleanliness.
Unpack and shelve deliveries and maintain sections and backstock accurately.
Operate registers quickly, reliably, and professionally.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Find books and other products accurately using personal knowledge, colleagues, and available tools.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Make effective book recommendations and help customers with their shopping.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance, be flexible and responsive to store scheduling needs when able, and support colleagues.
Comply with company policies and procedures.