Bookseller - Temporary

Barnes & Noble • Huntsville, AL

18d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable titles and products. The role also helps maintain an attractive, clean, and efficiently run store by unpacking and shelving deliveries, tidying displays, and operating registers to provide quick, friendly, professional service.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They are trained to use store technology, maintain book and product displays, process customer transactions, receive and shelve merchandise, locate products using available tools, assist the café team when needed, and follow loss prevention and de-escalation procedures.

As their experience develops, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use that knowledge to maintain sections and backstock, make recommendations, help customers, and support sales initiatives and new releases. Booksellers may also support other stores in the wider Cluster when able and needed. The role is a step in a career path that can lead to Senior Bookseller. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including availability to fill scheduling gaps when able.
• Positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
• Supportive and considerate conduct toward colleagues.
• Cheerful, helpful customer service and willingness to go out of the way to assist customers.
• Aptitude and willingness to learn new skills and knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and connect readers with appropriate books and products.
• Maintain attractive, clean, and organized store displays and merchandising.
• Unpack and receive deliveries and accurately shelve merchandise.
• Operate registers efficiently and provide quick, friendly, professional customer service.
• Use store technology and information tools, including registers, computers, tablets, programs, BookMaster, and other available resources.
• Maintain book, gifting, toy, and other product presentations and store cleanliness.
• Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
• Support the café team when needed.
• Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
• Maintain store sections and backstock and help customers with their shopping.
• Recommend books and support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance and fill scheduling gaps when able.
• Support colleagues and, when able and needed, other stores in the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
• Company-paid holidays for eligible scheduled hours.
• 401(k) with company match for eligible scheduled hours.
• Transit benefit for eligible scheduled hours.
• Comprehensive medical, dental, and vision health benefits for employees scheduled 30 hours or more.
• Healthcare and dependent care spending accounts for employees scheduled 30 hours or more.
• Disability benefits for employees scheduled 30 hours or more.
• Life insurance for employees scheduled 30 hours or more.
• Tuition reimbursement for employees scheduled 30 hours or more.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed