Bookseller - Temporary
About The Position
A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store technology, merchandising, visual presentation, register operations, receiving and shelving, product lookup, café support, loss prevention, and de-escalation. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may support other stores in their Cluster when able and needed. As their experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales objectives such as Monthly Picks, Book of the Year, Membership, and preorders. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller.
Requirements
- Maintain reliable and punctual attendance for scheduled shifts.
- Be flexible and responsive to store scheduling needs, including filling gaps when able.
- Approach work positively, energetically, and reliably.
- Be supportive and considerate of colleagues.
- Provide cheerful, helpful customer service.
- Be willing and able to learn new skills and acquire store and product knowledge.
- Comfortably and efficiently use registers, computers, tablets, programs, and other tools.
- Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Responsibilities
- Welcome customers, answer questions, and help them find suitable books and other products.
- Maintain attractive store presentation, including book, gifting, toy, and other product displays.
- Unpack and receive deliveries, then shelve products accurately and efficiently.
- Operate registers quickly and reliably while providing professional customer service.
- Use store technology and information tools, including BookMaster, to locate products.
- Support the café team when needed.
- Understand and follow loss prevention procedures, identify theft or problematic behavior, and seek support when necessary.
- Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
- Maintain store sections and backstock and make effective recommendations to customers.
- Support sales objectives and promote key products and new releases to customers and colleagues.
- Comply with company policies and procedures.
- Support other stores in the Cluster when able and needed.
Benefits
- Employee discount.
- Employee Assistance Program (EAP).
- Sick pay.
- Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
- Company-paid holidays for employees scheduled 20 or more hours per week.
- Transit benefits for employees scheduled 20 or more hours per week.
- 401(k) with company match for employees scheduled 20 or more hours per week.
- Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
- Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
- Disability benefits and life insurance for employees scheduled 30 or more hours per week.
- Tuition reimbursement for employees scheduled 30 or more hours per week.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
