Bookseller - Temporary

Barnes & Noble•Leominster, MA
•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable titles and products. Booksellers help keep the store attractive and running efficiently by unpacking and shelving deliveries, maintaining displays, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, kindness and support for colleagues, cheerful customer service, and willingness to learn. The role involves mastering store operations, including using technology, merchandising and maintaining store presentation, operating registers, receiving and shelving products, locating items, supporting the café team when needed, and following loss-prevention and de-escalation procedures. The position involves prolonged standing, repetitive bending, lifting, and considerable walking. Employees may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build product knowledge, maintain sections and backstock, make recommendations, help customers, and support sales initiatives and new releases. The stated career path provides an opportunity to advance to Senior Bookseller as skills develop. Employees must comply with company policies and procedures. The position is temporary. The stated starting hourly rate is $16.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled weekly hours and may also vary by location and state regulations. The job description lists employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement for eligible schedules.

Requirements

  • Maintain reliable and punctual attendance for scheduled shifts.
  • Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
  • Bring a positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
  • Be supportive and considerate of colleagues and consistently helpful to customers.
  • Show willingness and aptitude to learn new skills and store knowledge.
  • Use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Develop and apply merchandising and visual merchandising skills.
  • Perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

  • Welcome customers, answer questions, and help connect readers with books and other products.
  • Maintain attractive store presentation, displays, merchandising, and cleanliness.
  • Unpack and receive deliveries, then shelve products efficiently and accurately.
  • Operate registers quickly, competently, and reliably while providing professional customer service.
  • Use store technology and information tools to locate books and products accurately.
  • Support the café team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of books and other store product categories, maintain sections and backstock, and help customers with shopping and recommendations.
  • Support sales objectives, featured titles and products, membership, preorders, and new releases.
  • Comply with company policies and procedures.
  • Support other stores in the wider Cluster when able and needed.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Healthcare spending account
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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